At St. Stephens we recognise that many people with a learning disability are able and want to lead active fulfilling lives. We pride ourselves on our ability to provide the right support so ones full potential can be reached within a family orientated, caring environment with nursing care available 24 hrs a day, 7 days a week 365 days a year.
- Easy access
- Private tansport vehicle
- Visitor parking
- Ensuite rooms available
- Home cooked food
- Nurse call system
- Accessible gardens
- Separate lounge and dining rooms
- Security access
- Telephone Points (available in some rooms)
- Television Points (available in most rooms)
- Bath Hoists
- General Hoists
- Internel lift
- Maintenance team
- High Level Learning Disability Care
- Continuing Care
- Respite Care
About St. Stephens Nursing Home
St. Stephens Nursing Home in Dover is a sympathetically converted property in a residential area that specialises in the care of those with learning or physical disabilities. Close to public transport and local amenities, it is conveniently located for family and friends who wish to visit on a regular basis and is lovingly maintained. The beautifully appointed rooms are spacious, tastefully furnished and some enjoy spectacular views over nearby Dover Castle.
We value our residents and recognise that they are individuals who deserve high-quality care that is tailored to meet their specific needs. We aim to support them in a community setting and encourage them to make choices for themselves on a daily basis. Encouragement is given in all respects of daily living, including opportunities to sing with visiting entertainers, cooking experiences, and trips to local areas. We strive to ensure that every resident is treated with dignity and respect at all times, whilst providing them with all the extra support they may need.
St Stephens is able to provide specialised support for people with mild, moderate and severe learning or physical disabilities and more complex needs such as:
- Autistic Spectrum Disorder
- Down Syndrome
- Challenging Behaviour
- Severe Hearing Impaired
- Compounding Mental Health Needs.
When it is required, staff at St. Stephens can access support from the local learning disability team, community matrons team, intermediate care team, occupational and physiotherapy team, hospice team, dieticians, speech and language therapists and the respiratory team. In short, any specialist support that is needed can be accessed locally to ensure our residents get the care and support they need.
The care team at St Stephens Nursing Home in Dover is comprised of dedicated and experienced professionals who have undergone extensive training in order to equip them with the skills they need to take care of our residents. Regular training is provided to ensure that all staff are informed and up to date with their practices.
St Stephens Nursing Home in Dover features generous-sized rooms for residents, which are equipped with a nurse call system. There is a mix of en suite rooms and rooms with access to shared bathrooms facilities, which are equipped with hoists and all other equipment needed to provide a safe environment for our residents. A separate lounge and dining room enable residents to socialise at mealtimes and to relax and enjoy a bit of company at any time of day. A lift has been fitted for the use of residents who cannot manage the stairs.
There is a spacious garden with raised flower beds, a sheltered pagoda and wheelchair-accessible pathways, so that all our residents can enjoy the outside space.
St. Stephens has its own private vehicle, which is used for outings and hospital appointments etc. when required.
Food & Drink
Every resident at St. Stephens Nursing Home in Dover is provided with 3 nutritionally-balanced meals a day, as well as tasty snacks and drink refreshment outside of mealtimes. At every meal there is a choice of dishes, all of which are homemade and freshly prepared, using local produce where possible. We have a seasonal menu that changes every 4 weeks and we offer alternatives choices to residents with special dietary requirements. Our menu's may vary slightly depending on the client's needs/likes. Please feel free to take a look at our Summer Menu.
By Sarah W (Sister of Resident) 07/07/2020, St. Stephens Nursing Home in Dover
I am absolutely overwhelmed by the care and consideration shown to my sister by all staff. For the entire duration of her residency. I thoroughly and wholeheartedly would recommend her care home to anyone requiring assistance for themselves or a relative.
By J C (Relative of Resident) 06/07/2020, St. Stephens Nursing Home in Dover
Although it has been many weeks since we have been able to visit my sister - due to Coronavirus - we always get a good response when phoning St Stephen's and we feel confident she is being well looked after.
By L B (Relative of Resident) 05/07/2020, St. Stephens Nursing Home in Dover
St Stephen's has a family atmosphere and is always running activities that enrich the lives of their residents. I am kept well informed of my sister's needs and well-being. She is always happy when we speak, telling me of her involvement in cooking and other activities. The photograph displays also promote how much is given to these special people. I feel safe and reassured that St Stephen's is the place for my sister to be living.
By Paul C (Brother of Resident) 05/07/2020, St. Stephens Nursing Home in Dover
My brother, who is a wheelchair user, is looked after very well in this care home. No negative comments about the home. Very well-staffed, good food, accommodation excellent. Would recommend as a complete home for all needs.
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By Caroline B (Sister of Resident) 06/03/2020, St. Stephens Nursing Home in Dover
My brother has been a resident of St Stephen's for several years. His needs have changed a great deal since he first arrived. He has always been looked after well and treated kindly and thoughtfully.
By Sue S (Sister of Resident) 24/01/2020, St. Stephens Nursing Home in Dover
My sister has now been at St Stephen's for over seven years. The last few months, I have noticed a change in her, needing far more care, noticeably more on my recent visit.The staff are brilliant with her, as she now needs hoisting, which is done with dignity and great care. Her food is now puréed, but all elements of the meal are kept separate so still looks appetising. The manager and all her staff are very professional, approachable and I cannot recommend St Stephen's highly enough. I know my sister is safe and happy, and that if there was a problem, I would be informed.
By Tony H (Brother of Resident) 23/01/2020, St. Stephens Nursing Home in Dover
I have always been impressed by the care and consideration shown by the staff at St Stephen's both to my sister and the other residents whenever I have visited. The happy and contented; atmosphere speaks volumes, and I would not hesitate to recommend it.
By J.C (Brother of Resident) 09/07/2018, St. Stephens Nursing Home in Dover
Having to relocate my sister was a huge challenge but one made easier once St Stephen's had been visited.
She settled in much quicker than anticipated and is happy which I feel is mainly due to the care and attention given to her by the staff and management.
By Frances C (Sister-in-Law of Resident) 25/05/2018, St. Stephens Nursing Home in Dover
We have found all staff to be kind and caring. From what we have witnessed, we have only seen service users treated with respect. We have been very impressed with the manager who has kept us fully informed and has asked about our feelings on any decisions.For the first time in many years, we feel we can relax as we are confident our relative's in safe hands.
By Muriel M (Sister of Resident) 26/04/2018, St. Stephens Nursing Home in Dover
My late brother was in care at St Stephen's for 4 years and although his first year he found difficult, after that until his death on April 19th 2017, he was very happy. The home was filled with love and happiness and it showed. The carers did more than their jobs worth with everything they did. Not only did the residents get a hug, so did we as relatives on arrival, it was and still is lovely, as I still go down to see some of the residents and they are all so very happy and loved. It's a 70 mile round trip for me but I still want to do it, because it's worth it.
By R T (Friend of Resident) 24/04/2018, St. Stephens Nursing Home in Dover
I have been visiting for more than three years, first as a friend of a person previously living there.
I have never been in a more friendly and welcoming home. Since visiting the first time as a friend of a brother of one of the inhabitants. I have, unofficially, become 'Grandma' of another inhabitant. Whatever time of day or day of the week we visit, conditions are always the same - friendly, welcoming and everyone in a happy contented state!
By C C (Sister-in-Law of Resident) 23/03/2018, St. Stephens Nursing Home in Dover
The home is beautifully kept! Very clean. The food is very good. Residents all seem happy, with the staff and each other. Staff seem to enjoy working in the home.
By Sue S (Sister of Resident) 03/03/2018, St. Stephens Nursing Home in Dover
My sister has been a resident at St Stephen's for over 5 years, and during that time she has been extremely well cared for. Sadly over the last few months, her mobility has deteriorated. She now needs to be hoisted, as she gets very worried about standing. The staff are wonderful with her, very patient, considerate, and respect her dignity. It is a great relief to know that her needs are being met so well. St Stephens had a new manager last year which is always a worry. The new manager is wonderful with the residents and staff and carrying on in the same vein as the previous one who was really lovely. The meals and entertainment provided are first rate and I would have no hesitation in recommending St Stephen's Nursing Home.
News & Activities
St. Stephens Nursing Home Newsletter - September 2020
Our newsletter keeps you informed and updated to what goes on here at St. Stephens Nursing Home in Dover
View our September 2020 Newsletter
St. Stephens Nursing Home Newsletter - July 2020
Our newsletter keeps you informed and updated to what goes on here at St. Stephens Nursing Home in Dover
View our July 2020 Newsletter
St. Stephens Nursing Home Newsletter - June 2020
Our newsletter keeps you informed and updated to what goes on here at St. Stephens Nursing home in Dover
View our June 2020 Newsletter
St. Stephens Nursing Home Newsletter - May 2020
Our newsletter keeps you informed and updated to what goes on here at St. Stephens Nursing Home in Dover.
View our May 2020 Newsletter
Top 20 Award
Charing Healthcare is pleased to announce it has been awarded the Top 20 Mid-Size Care Home Group Award in the UK