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By F B (Son of Resident) 19/09/2023, Charing House Care Home in Gillingham
I couldn’t have been happier with the choice I made by choosing Charing House Care & Nursing Home to look after my mother. Charing House is a very well-run care home with incredibly committed and caring staff. The atmosphere of the home is peaceful but vibrant and is clean throughout.
By S C (Son of Resident) 02/08/2023, Charing House Care Home in Gillingham
The staff at Charing House care home all deserve so much praise for the work they do. They are supportive and attentive towards my father, for which I am truly grateful for. The home is well run, with it being kept clean, and entertainment and activities are put on for everyone to take part in.
By Jill S (Daughter of Resident) 23/05/2023, Charing House Care Home in Gillingham
We must thank all the staff for looking after our mum so well for the last eleven years. She sadly passed away at the beginning of April and we were so pleased that the last years of her life were spent in such a lovely environment with caring staff to look after her. Her family recommend Charing House Care Home to anyone looking for residential care for a loved one.
By J W (Son of Resident) 10/03/2023, Charing House Care Home in Gillingham
Charing House care home is a lovely home. The staff are very helpful and attentive in caring for my dad and can see from when I visit him that he is happy there. The facilities are great with there being lovely rooms and lots of outdoor space. I would highly recommend Charing House Care Home.
By C G (Son of Resident) 09/02/2023, Charing House Care Home in Gillingham
During my mum's time at Charing House Care Home I have found the staff to be exceptional in all areas of care they provide to her. Management are always around and happy to chat, should I have any questions about my mum's care, and when I visit I've always found Charing House to be clean and tidy.
By P T (Son of Resident) 20/12/2022, Charing House Care Home in Gillingham
It is lovely when I visit my father, to see how well he is being looked after. The staff are very caring and have gotten to know him very well during his time at Charing House care home and know when I go home that he is in safe hands. Charing House employs an activity coordinator who does a great job in organising events and activities, which my father enjoys and takes part in. Thank you, everyone.
By K H (Daughter of Resident) 05/10/2022, Charing House Care Home in Gillingham
Charing House Care & Nursing Home is a wonderful place to live. The management and staff are excellent and do everything they can to make sure my mum is being well cared for and have nothing but praise for them for the work they do. Her bedroom and communal spaces are well kept, clean and there is a lovely secure garden area which is nice during the warmer weather.
By S W (Daughter of Resident) 19/07/2022, Charing House Care Home in Gillingham
The staff at Charing House Care Home are exceptional and have left no doubt in my mind that I chose the right care home for my mother and have shown nothing but dignity and respect towards her. Charing House takes care of everything, her meals, laundry and medication, nothing is too much trouble. Her room is well furnished and kept tidy and when I have visited the staff are very friendly and welcoming towards me.
By Trevor K (Partner of Resident) 01/07/2022, Charing House Care Home in Gillingham
I would like to take this opportunity to thank all the kind staff on the George Smith Wing who looked after my partner. My partner passed away on the 4th of April at Charing House. But the care she received was first-class. Thank you for all you did for my partner.
By S W (Son of Resident) 10/05/2022, Charing House Care Home in Gillingham
Charing House Care & Nursing Home has met all my expectations and more. The staff are compassionate, friendly and have built up a good relationship with my father. The care home is kept clean and the activities staff do a really good job in creating a pleasant atmosphere with games and music for my father and other residents. The food is excellent and the management are accessible if and when I have any questions about my father's health.
By T H (Son of Resident) 11/04/2022, Charing House Care Home in Gillingham
I found it very difficult having to look for a care home for my dad, it wasn’t easy trying to find a care home which could give him the care he needed. However, after looking at many care homes I decided that Charing House Care & Nursing Home was the best place for him. The staff at Charing House are very kind, caring and I am confident that he is in the best place he possibly can be. He enjoys the company of the other residents and the home is clean and activities are provided on a daily basis.
By D B (Daughter of Resident) 08/12/2021, Charing House Care Home in Gillingham
The care my father receives at Charing House Care & Nursing Home is of the highest quality and I’ve been very impressed with how the staff interact and care for him. They all show such compassion towards my father I can’t praise them enough. My father's room is kept clean, washing taken care of and a variety of activities and entertainment takes place, there is also a lovely secluded outdoor garden area which my father and other residents enjoy. I couldn’t have wished to have chosen a better care home for my father to be cared by. Thank you all.
By Angela B (Daughter of Resident) 25/10/2021, Charing House Care Home in Gillingham
My mum is very happy at Charing House Care & Nursing Home and all aspects of her care are met to a high standard. The staff and management are caring and very knowledgeable, should I have any questions about my mum's health they are always quick to respond. The home is kept clean and they have a wide range of activities for residents to take part in eg. painting, gardeners etc.
By RH (Son of Resident) 06/08/2021, Charing House Care Home in Gillingham
My father's room is comfortable, has en-suite facilities and is well furnished. Charing House has a large dining room, lounge and has a beautiful, fully accessible garden. The staff are attentive, kind, caring, patient and keep me informed of any medical issues that may occur with my father and make the necessary arrangements to see the dentist, nurse etc. My father is offered plenty of food, which he enjoys and is of good quality.
By SW (Daughter of Resident) 07/06/2021, Charing House Care Home in Gillingham
There is no doubt in my mind that choosing Charing House Care & Nursing Home was the right decision for my mum. My mum has dementia, which can be challenging however, the staff are caring, attentive and give my mum the time and attention she needs to look after her. The staff and manager keep me informed about any issues that arise with my mum's care and the activities staff do a fantastic job arranging events to keep my mum and the other residents stimulated.
By Carole S (Mother of Resident) 23/03/2021, Charing House Care Home in Gillingham
I would like to say how lovely all the staff have been in Barry Wing with GB's move to Charing House. Everyone is friendly & approachable & I have never at any stage been made to feel that I am a nuisance with my worries & enquiries. GB has many complex issues & I know that transferring GB & getting used to her ways & needs is not easy.
What I have loved is they are not too proud to talk to me & ask me questions or ask where to go to get the answers, which feels me full of confidence that they will find the answers if they do not have them yet. I have been able to bring all GB's furniture & general 'stuff' so that her room is set up nice for her needs & comfort. Also that she has some familiar bits around her. The home is beautifully decorated & well cared for. Management approachable & friendly. The care staff stick around because of this & one thing that lets you know all is as well as can be, is staff that are happy to stay in their jobs. Jenny (member of staff) is especially lovely & said 'that she would look after GB like she was her own'. I cannot ask for any more from someone.
By Natasha (Case Manager ) 22/03/2021, Charing House Care Home in Gillingham
Charing House is set in a great location, overlooking Gillingham Park which is easily accessible for its residents. Our service user was the first to join the LD nursing wing after being in a hospital environment for approx. 12 years. The management at Charing House, and staff on the Barry Hodgman wing consistently work in a person-centred manner and did their best to ensure a smooth transition for this individual, avoiding what could have been a destabilising time for him. The staff strive to improve each individual's quality of life and the residents currently on the wing appear happy and content.
By Craig T (Son of Resident) 15/03/2021, Charing House Care Home in Gillingham
The staff at Charing House are very friendly professional welcoming and polite. The care and safety of the residents is their top priority and is a care home where everyone is treated with dignity and compassion. The food is good and there is always a choice of what to eat. My mum is encouraged to take part in the activities and enjoys the company of the other residents. The home is warm clean and a pleasant environment to be in. For anyone looking for a care home for their friend or relative, I would strongly recommend Charing House.
By Janice M (Daughter of Resident) 13/01/2021, Charing House Care Home in Gillingham
Since my mother moved into Charing House she has been treated with respect and love at all times. There is a positive culture at the home, the staff are lovely and always make time to chat with her. There is a dedicated activities team that goes out of their way to provide entertainment and games like bingo, gardening etc. For the residents and my Mum very much enjoys the cooked breakfast the home does. I am so grateful for everything the home has done for my mother. Thank you all so much
By M S (Son of Resident) 05/01/2021, Charing House Care Home in Gillingham
The staff and facilities at Charing House care home are fantastic. The care and attention they show my mum is outstanding. They have devoted staff who work tirelessly to give the best care possible. The activities staff have done a superb job with helping Mum use Skype to keep in touch with us during these tough times and we can see through chatting with her that she is being well looked after.
By JM (Son of Resident) 04/12/2020, Charing House Care Home in Gillingham
My mother has received remarkably good care whilst being at Charing House care home, all her needs are met both emotionally and physically. It’s not easy having someone you love have dementia, especially though these difficult times however the staff have been very supportive towards my mother and myself. I couldn’t ask for better care. Thank you
By T J (Son of Resident) 25/11/2020, Charing House Care Home in Gillingham
My father has been well looked after at Charing House. It’s not been easy what with the current pandemic, however, Charing House have done a great job in letting me know how my father is getting on and for keeping him and the other residents safe. The staff are dedicated, friendly, attentive and the home has a great atmosphere, you can see the staff genuinely care. I couldn’t have asked for a better care home for him.
By Anna T (Sister of Resident) 14/10/2020, Charing House Care Home in Gillingham
My brother was in Charing House. He was discharged from hospital in a very poorly state. Charing House was amazing, so, so caring, kind and extremely lovely. They cared for my brother to the end of his life. I am truly grateful to all the staff. I will never forget the care and love they gave my brother for the two weeks he was there. Thank you, Charing House.
By Kalvin F (Son of Resident) 13/10/2020, Charing House Care Home in Gillingham
My mother has been at Charing House since August 2017. The staff and management have always been supportive, not only to my Mother but to family members too. Mum has received excellent care and I am kept informed of any health or other issues during this difficult time. I could not have asked for a better care home for Mum.
By P P (Daughter of Resident) 05/10/2020, Charing House Care Home in Gillingham
My mother has been at Charing House for a while now. I am really happy with the care Mum receives. Mum always looks happy and healthy so I really can’t ask for anymore. Charing House built a pagoda earlier in the year and last time I was there I saw Mum and all the residents outside under the pagoda, while there was a singer there performing to them all. It is such a great thing for them to have built and has certainly been very good throughout Covid-19 as they are continuing with these special activities that I know my Mum enjoys.
By A P (Son of Resident) 01/09/2020, Charing House Care Home in Gillingham
The level of care the staff give to the residents is exceptional. The staff are always welcoming, compassionate and respectful towards my Mum and other residents. It gives me peace of mind knowing my Mum is being so well cared for. She is happy, well looked after and her room is spacious and clean, I couldn’t ask for more. Would highly recommend Charing House to anyone looking for a care home.
By C J (Sister of Resident) 12/08/2020, Charing House Care Home in Gillingham
During the current climate, all I can say is a very big thank you for taking such great care over my sister. She always, when I spoke to her, seemed happy with the care she received. When I had concerns and worries I was always able to speak with staff nurses and admin regularly and if not available they would phone me back. Her key worker also put my mind at rest. It has been difficult with her loss but staff come out to wave her farewell.
By Andrew S (Son of Resident ) 29/04/2020, Charing House Care Home in Gillingham
The staff at Charing House Care & Nursing Home are great, they treat my Mum as they would their own. I go about my day knowing that she is being well cared for. The home is maintained to a good standard and there are no offensive smells. The home encourages my Mum to participate in the activities, which keep her active and they let me know if there are any changes to her health. Thank you for all your hard work.
By George W (Son of Resident) 28/11/2019, Charing House Care Home in Gillingham
This is an excellent home. The home is beautifully decorated throughout and has a homely feel to it from the moment you walk through the front door. The staff are great if ever I have any questions about my Dad's care, medication etc someone is always there to help. Thank you, everyone, at Charing House.
By S J (Daughter of Resident) 31/10/2019, Charing House Care Home in Gillingham
We saw several care homes before choosing Charing House. The home has an inviting warm feel to it and the staff are always helpful. Activities take place throughout the week, as well as outside entertainment coming into the home. Mum's room is kept clean and tidy and the food is good.
By Doreen C (Daughter of Resident) 13/02/2019, Charing House Care Home in Gillingham
I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.
By Jennifer W (Daughter of Resident) 18/01/2019, Charing House Care Home in Gillingham
I cannot praise this home enough. My mother was there for seven years so it is not a snap decision. She exceptionally well cared for every day. The home organised trips and activities for the able and visiting activities for the less able. The home is always very clean and tidy. The food is very good. The staff are always eager to please very caring.
We found this home by chance and we count our blessings every day.
By Verity (Daughter of Resident) 17/01/2019, Charing House Care Home in Gillingham
I have been pleased with how C/H has swiftly helped in the transition of Hospital to nursing home and the standard of care given to my mother.The staff and nurses, including the carers the kitchen staff, cleaners and laundry staff have helped in providing a high level of work ethic and respect surrounding my mother's needs. I cannot thank you enough for allowing the rest of the family to be engaged on a daily basis with my mother, thank you.
By Eve S (Daughter of Resident) 11/12/2018, Charing House Care Home in Gillingham
I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warm and well furnished. Secondly, the care provided is exceptional. In these days of negative reports and concerns about care homes, I feel lucky to have found a place for my Mum at Charing House. She was happy there and was extremely well cared for. The staff treated her with respect and dignity and always took her preferences into account when entering her room. I have been kept well informed of her well being especially towards the end of her days.
By M.M (Daughter of Resident) 04/12/2018, Charing House Care Home in Gillingham
I find Charing House very good. All staff are very good, pleasant and caring.
By R.D (Husband of Resident) 26/11/2018, Charing House Care Home in Gillingham
The present team on the George Smith are efficient, work well together, caring and my wife responds to them.
Overall I am very pleased with my wife's care. The activity team are introducing new ideas.
By P G (Daughter of Resident) 24/07/2018, Charing House Care Home in Gillingham
Mum was only in Charing House for a few weeks for end of life care. She was looked after so well. Staff were kind and efficient on the occasions I saw them interact with mum. The home is lovely, beautifully laid out and the rooms very pleasant and peaceful. Senior staff always had time to update on mum's condition. A good, comfortable place to end her days.
By Roy G (Son of Resident) 08/06/2018, Charing House Care Home in Gillingham
Mum moved into the home in February 2012 until she passed away on 22 May 2018. She was always treated with kindness and dignity even at the very end. The management and carers provided an excellent service during her stay.
By John H (Son of Resident) 18/05/2018, Charing House Care Home in Gillingham
We feel that the home we have chosen is a very well kept and maintained home. The staff are very friendly and accommodating. Management is very approachable and nothing is too much trouble.
By Lesley B (Daughter of Resident) 08/05/2018, Charing House Care Home in Gillingham
All the staff are excellent. They are kind, compassionate and professional. They cared for my dad right up to the very end and even after he died (last night).
By Family (Family of Resident) 14/04/2018, Charing House Care Home in Gillingham
We would like to thank you and your team on the nursing wing for the care and respect that you provided to our father for the short time he was with you. Your team were exemplary in the level of tenderness that they showed him and professionalism in the way in which they went about their duties.
By Family (Family of Resident) 31/03/2018, Charing House Care Home in Gillingham
I wanted to write and thank you and all your staff at Charing House Care Home for the care that you gave to my Mum, while she was with you. I know you all made her as comfortable as possible. She was always telling me how good everyone was and how well she was looked after. I have told the doctor that I would not hesitate to recommend Charing House to anyone.
By Kathryn N (Daughter of Resident) 26/07/2017, Charing House Care Home in Gillingham
My mother was extremely well cared for during her three years in nursing care in Charing House. Everyone did their very best to address her needs and I will always be grateful for the care she received. Thank you to everyone - you looked after Mum really well.
By Tony S (Son of Resident) 19/07/2017, Charing House Care Home in Gillingham
Our Dads home was Charing House, Gillingham for the last 3 years of his life. He was not only cared for but he was loved by the members of staff as though they were his own family. Each time we took him out for days, upon return, he would always comment "I Love It Here". The meals and snacks are varied and of an exceptionally high standard, we know this as we have always been welcome to take a meal with Dad. We first introduced Dad to the home as a 5* Hotel to settle him in. This would be the same today as the food, snacks, facilities, cleanliness, hygiene and above all the Staff are of an exceptionally high standard. All of Dads family would highly recommend this home to anyone that has Dementia.
By Elizabeth. D (Daughter of Resident) 04/11/2016, Charing House Care Home in Gillingham
My mother was a resident at Charing House for almost 5 years during which time her family visited regularly and we were always pleased to see how well cared for and happy she was. All of the staff were pleasant and couldn't do enough for her, especially in the last weeks of her life when she was treated with the utmost dignity and respect, for which we are extremely grateful. We would highly recommend this care home.
By John H (Son-in-Law of Resident) 28/09/2016, Charing House Care Home in Gillingham
Set in the original Municipal Buildings, Charing House is directly adjacent to Gillingham Park and therefore gives a relaxing outlook from many of the residents' rooms and also the facility for residents to be able to walk with their families around the park, if sufficiently mobile to do so. In our opinion, care is of a high standard at Charing House and we have been very happy with how our loved one is treated. We would highly recommend this care home to others seeking a clean, caring and dignified environment for their relative.