Hillbeck Care Home
Care Home Services Bearsted, Kent

Introduction

Hillbeck is situated in the beautiful Kent countryside, on the outskirts of the village of Bearsted, near Maidstone. Bearsted is a traditional English village with a number of quaint cottages, village pubs, restaurants as well as a large village green which hosts a variety of sporting and social activities.

Hillbeck Care Home in Bearsted Kent - Reception
Hillbeck Care Home in Bearsted Kent - Bedroom
Hillbeck Care Home in Bearsted Kent - Dining Room
Hillbeck Care Home in Bearsted Kent - Lounge
Hillbeck Care Home in Bearsted Kent - Garden
Click images to enlarge

Facilities

  • Easy access
  • Visitor parking
  • Ensuite rooms available
  • Home cooked food
  • Nurse call system
  • Accessible Patio / Sensory Gardens
  • Separate lounge and dining rooms
  • Security access
  • Telephone Points (available in most rooms)
  • Television Points (available in most rooms)
  • Bath Hoists
  • General Hoists
  • Internel lift
  • Maintenance team

Types of care

  • Residential Care
  • Dementia Care
  • Respite Care

About Hillbeck Care Home

Hillbeck Care Home in Maidstone began its life as a local doctor's home until 1990 when it was extended and converted into the charming care home that it is today. Charing Healthcare was delighted to acquire Hillbeck in December 2002 and undertook an extensive refurbishment programme to improve the property. Since then Hillbeck has had two further extensions, one in 2009 and another in 2015, both built to a high specification. The home stands in beautiful grounds, which are alive with colourful plants and wildlife throughout the year. There are several large bright lounge areas, leading out onto secure patio areas where clients can enjoy the panoramic countryside views and beautiful gardens.

Care

Care at Hillbeck is delivered in a sensitive and respectful manner and aims to promote our residents’ physical and mental health. Our hope for people choosing to come to Hillbeck is that it will become their home and not just the place where they live. We strive to provide a high quality of care within a comfortable environment that feels alive.

A move into residential care leads to many changes for both the individual and their families and our aim is to make these changes as painless as possible by showing that residential care can be an enjoyable and positive experience. Clients are encouraged to join in with a wide range of daily activities that include arts and crafts, weekly films, cookery, bingo, music and movement, and therapeutic activities. Regular outings are arranged for those that are physically able, such as trips to the seaside and opportunities to watch nearby sporting events like a game of cricket or football on the local village green.

Staff

Every carer at Hillbeck is fully trained in the provision of care to the elderly living with dementia. Staff are also fully qualified first aiders and have studied infection control, moving & handling, fire awareness and many other relevant training courses on a regular basis. This ensures our standards never slip, our dedicated and professional staff regularly update their knowledge and caring skills by attending appropriate training courses.

Facilities 

Hillbeck is currently able to provide accommodation and high-quality care for sixty residents living with dementia. The majority of rooms have en-suite facilities and there are three twin rooms for couples or friends who wish to share. Some of our rooms have views of the grounds whilst others enjoy views of the countryside. All bedrooms are tastefully decorated and furnished, although clients are welcome to bring in small items of their own furnishings to personalise their rooms.

Along with the main communal areas, we have several large, bright lounges with televisions, where residents can enjoy their favourite programmes, participate in group activities or simply relax and enjoy the view from the windows, which overlook the beautiful grounds. There is ample seating for residents and their visitors in the communal areas but should clients require more privacy, they are welcome to entertain visitors in their rooms.

Hillbeck Care Home in Maidstone is blessed with a wealth of garden space, some of which is used as a large patio area where residents can sit and enjoy the good weather. We have a separate area with a large polytunnel where residents are encouraged to grow plants and vegetables.

Food & Drink

We provide a seasonal menu at Hillbeck, with a choice of dishes for the 3 main meals a day, along with snacks and liquid refreshments in between meals. The menu is updated every 4 weeks and is focused on using fresh local produce. It is designed to provide a well-balanced, nutritional diet for our residents and all dishes are freshly cooked. Our menu's may vary slightly depending on the client's needs/likes. Please feel free to look at our  Summer Menu.

Testimonials

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By B G (Volunteer ) 25/06/2020, Hillbeck Care Home in Bearsted

Having worked at this home as an A/C up to 2015, having to then retire due to ill health. My love of thee caring for "my gang" resident and interaction prompted me to carry on at the home in a Volunteer position, so still interact with the staff and the gang. Sadly missing all at the moment, coronavirus lockdown.

By Sheila W (Daughter of Resident) 24/06/2020, Hillbeck Care Home in Bearsted

My late mother was a resident at Hillbeck care home in 2012 - 2013. When my mother passed away, I asked if I could be a Volunteer at the home. I have now been very happy working at the home for many years now. I get a very good feeling when doing activities with the residents to see them smile and happy. Hillbeck has lovely staff and manager; it's a very happy home.

By S N (Daughter of Resident) 21/04/2020, Hillbeck Care Home in Bearsted

I live 250 miles from Hillbeck so having trust and faith in how my 90-year-old aunt was treated was paramount in my thoughts, not as though I could 'pop in' at a moments notice, and I also had local friends who visited regular, so kept me informed as to what was happening. The staff top to bottom were always caring and attentive and kept me informed at all times. I would never have any doubt about recommending Hillbeck Care Home to anyone.

By Roland W (Nephew of Resident) 15/07/2019, Hillbeck Care Home in Bearsted

I live 250 miles from Hillbeck so having trust and faith in how my 90-year-old aunt was treated was paramount in my thoughts, not as though I could 'pop in' at a moments notice, and I also had local friends who visited regular, so kept me informed as to what was happening. The staff top to bottom were always caring and attentive and kept me informed at all times. I would never have any doubt about recommending Hillbeck Care Home to anyone.

By Mary J (Daughter of Resident) 30/05/2019, Hillbeck Care Home in Bearsted

Very much appreciated the care given and shown to my mother during her time at Hillbeck. All the residents are treated with respect, patience and kindness. Nothing is too much trouble. As a family, we were shown the same kindness and nothing was ever too much trouble for us either. All the staff deserve gold medals.

By Tina D (Daughter of Resident) 13/03/2019, Hillbeck Care Home in Bearsted

Satisfied with the home. The staff are nice and the manager is very efficient.

By B R (Friend of Resident) 28/02/2019, Hillbeck Care Home in Bearsted

My wife and I have been visiting our dear old neighbour in Hillbeck on a weekly basis for the past two years and have always found the management and staff to be polite informative and helpful. My wife and I were instrumental in getting our dear friend placed in the care of Hillbeck after she suffered a really nasty fall and was hospitalized for some 5 weeks overcoming her injuries and loss of memory from her fall. I believe we are in a perfect position to make a sound judgement and assessment of care homes due to the fact that my wife and myself are members of a ukulele band that visits many different care homes around kent entertaining the residents with sing-along sessions, we have probably played in around 30 different care homes and I can honestly say that in our opinion Hillbeck is by far the most spacious, brightest, and enjoyable place to take our band to entertain the residents who along with the staff enjoy these sing-along sessions.

By S W (Volunteer) 27/02/2019, Hillbeck Care Home in Bearsted

My mother was very happy in Hillbrook until her passing in 2013. I stayed on as a volunteer and am still holding that position today with another volunteer. I have a 92 year old uncle and would gladly recommend him to Hillbeck. I get on very well with the staff, always get a smile from them. I'm sure my uncle would be very happy at Hillbeck when the time comes.

By Tim F (Son of Resident) 24/02/2019, Hillbeck Care Home in Bearsted

Hillbeck is a lovely environment. The staff are kind and caring and nothing is ever too much trouble. There are two big outdoor areas for residents to go out and enjoy the sun in the warmer months and there is a good range of activities and entertainment that take place. We looked at several care homes before choosing Hillbeck and haven't regretted it.

By Marcus W (Son of Resident) 24/02/2019, Hillbeck Care Home in Bearsted

Mum's room and the home is clean and tidy, the residents get given plenty of food and drink, we are kept informed about our mum's care and the staff and home manager are very approachable. I would recommend Hillbeck Care Home to anyone looking for a safe and caring environment for their loved one. Thank you so much.

By Bryan G (Volunteer) 19/02/2019, Hillbeck Care Home in Bearsted

Having worked in a care home environment for a good few years, I find Hillbeck to be a clean, comfortable home. Friendly staff that I've got to know well and always a happy atmosphere.

By BM (Son of Resident) 17/08/2018, Hillbeck Care Home in Bearsted

Dear Kerry & Heather, I wanted to express my most sincere thanks for looking after mum so well, especially in her last months before she passed away on 9th July 2018. Before you arrived Kerry, both myself & my family had had serious concerns about the ongoing care of Mum, soon after Mum came to Hillbeck approximately four years ago, to such an extent we considered moving mum somewhere else. We found such a massive improvement in the quality, motivation & attitude, of all your staff since you have taken over Kerry, it was a huge relief for all Mums family. When the time came to choose between Mum staying at Hillbeck or being hospitalised the choice was easy. We had so much confidence with all staff at Hillbeck care home to look after mums complex, specialist needs. Knowing mum was not alone in her last hours is a great comfort. We were extremely pleased to see Brian & Sheila at Mums service, they both add an extra "sparkle" to Hillbeck. Kerry, you have found some wonderful staff & volunteers for which we are extremely grateful, please extend our thanks to them all.

By Fiona (Friend of Resident) 27/07/2018, Hillbeck Care Home in Bearsted

Just a note to pass on some positive feedback on my visit to Hillbeck with a view for respite for a friends husband who has early stage dementia. When we arrived there was a staff meeting so a young woman called Sally was asked to show us round. Sally is House Keeper/Receptionist. Having visited two other care homes earlier in the day we both came out of Hillbeck on a high. Sally was very warm and welcoming and is clearly passionate about the service provided by the staff at Hillbeck, stating several times during the tour how each resident is treated as an individual . Sally coped extremely well with a resident who was insistent about going outside, we were very impressed. Please pass on our sincere thanks to Sally and make sure her manager knows how lucky she is to have her on her team. All the staff we came across during our visit were very smiley and pleasant to each other.

By Roland W (Nephew of Resident) 17/05/2018, Hillbeck Care Home in Bearsted

Having the dilemma of your elderly family member suddenly needing permanent full-time safe care is a difficult decision at the best of times. When 250 miles separate the closest members of the family, that decision is much more difficult. Hillbeck Residential Care Home was a recommendation from my relative's neighbour having researched and visited local care homes in the area. One year on my satisfaction is immense. She has a lovely room she calls her 'flat'. Constant Care, medical and personal. Loves the company of the staff and feels the staff love her. The choice to "join in" or not to join in the many events is up to my relative, encouraged but not intimidated. A constantly changing weekly events programme. She enjoys her food, meals she recognised and enjoys, (slowly putting on weight). Constantly kept up to date if and when problems arise, safety and security excellent and with an excellent "engine room" of admin staff who make sure all units function as expected: I can relax feeling that my family member is well cared for so far away at Hillbeck Residential Care Home.

By Peter P (Son of Resident) 17/05/2018, Hillbeck Care Home in Bearsted

My mother's residency in a care home filled me with dread. She is 96 years old, a widow with dementia and macular degeneration. She has been a resident for 2 years and I have watched the interaction between staff/residents with growing admiration when dealing with their needs. The building is bright and the atmosphere is gently vibrant. Singing and laughter is often heard. Much is due to the appointment of the new manager some 18 months ago. Extraordinary effort is taken to stimulate interest and thereby enhance the quality of life of each resident.

By Sheila R (Daughter of Resident) 11/05/2018, Hillbeck Care Home in Bearsted

My Mum has been at Hillbeck for almost years 6 years. It's such a happy home. All staff are dedicated and caring, ready to help or answer questions at all times. Some may be pushing cleaning trollies, delivering laundry, water just etc., - always busy, but make time for you and always answer Mum if she wants to talk to them. Food is excellent, - nutritious, varied and interesting. Always informed if the Doctor has had to see her. Good variation of entertainment and craftwork - carer very talented. When taking her back to Hillbeck, either by ambulance or taxi, from outings she's tired, always says "Glad to be home"! Means everything to me. Have nothing but praise for all members of staff at Hillbeck - they've made her 'Home'.

By Michael M (Son of Resident) 10/05/2018, Hillbeck Care Home in Bearsted

The management and staff at Hillbeck constantly go the extra mile to ensure that the interests of all their residents take top priority. Mother is now 93, with low-level dementia, and is very comfortable and content in her accommodation. Thank you.

By Roland (Son of Resident) 28/09/2017, Hillbeck Care Home in Bearsted

Well done on getting your "Good" rating on your CQC report, its well deserved from what I have seen during my visits. We often read in the daily press about some care homes, which are so bad that they are immediately shut down. However I feel relaxed about J.G being at Hillbeck, knowing its run by an excellent team.

By Esther (Daughter of Resident) 21/10/2015, Hillbeck Care Home in Bearsted

Thank you for taking such good care of Dad, especially in his last few weeks. I would like to say thank you to you all who made Dads last few weeks comfortable and dignified. I really appreciate the care and attention you gave to him.

By Pat & Mike (Daughter & Son in Law of Resident) 05/10/2015, Hillbeck Care Home in Bearsted

A big thank you for the very great care and kindness you have shown in looking after Mum. She really thought of Hillbeck as her home.

By Annie (Daughter of Resident) 02/06/2015, Hillbeck Care Home in Bearsted

To all the wonderful staff at Hillbeck. Thank you for being so loving, caring and attentive to her every need. i don't believe she could have been better loved or looked after anywhere else and Hillbeck really did become home for her. It was always a great relief to my Dad, to know that she was in your kind capable hands and i believe allowed him to pass in piece last year, knowing that she was happy and settled at Hillbeck. I can't praise highly enough the care staff who loved and tendered her this past two years, Thank you.

By Margaret & Muriel (Sisters of Resident) 18/05/2015, Hillbeck Care Home in Bearsted

We would like to thank you all for your kindness & caring during my brothers time with you and your exceptional care during his illness, we are truly grateful.

News & Activities

Hillbeck Care Home Newsletter - December 2020

Our newsletter keeps you informed and updated to what goes on here at Hillbeck Care Home in Bearsted

View our December 2020 Newsletter

Hillbeck Care Home Newsletter - November 2020

Our newsletter keeps you informed and updated to what goes on here at Hillbeck Care Home in Bearsted

View our November 2020 Newsletter

Hillbeck Care Home Newsletter - October 2020

Our newsletter keeps you informed and updated to what goes on here at Hillbeck Care Home in Bearsted

View our October 2020 Newsletter

Hillbeck Care Home Newsletter - August 2020

Our newsletter keeps you informed and updated to what goes on here at Hillbeck Care Home in Bearsted

View our August 2020 Newsletter

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Contacts

Hillbeck Care Home
Roundwell, Bearsted, Maidstone, Kent, ME14 4HN

Tel: 01622 737847

Fax: 01622 735971

Home Manager:
Ms Kerry Rowland