The Vale Care Home
Residential Dementia Care Home in Maidstone, Kent

Introduction

The Vale is an established dementia residential care home, situated within a quiet area of Maidstone, yet convenient for the High Street and town's amenities. The Vale is a well run care home that offers a friendly atmosphere where everyone feels comfortable and at ease.

The Vale Care Home Maidstone Kent - Building
The Vale Care Home Maidstone Kent - Lobby
The Vale Care Home Maidstone Kent - Lounge
The Vale Care Home Maidstone Kent - Garden
The Vale Care Home Maidstone Kent - Bedroom
The Vale Care Home Maidstone Kent - Dining Room
The Vale Care Home Maidstone Kent - Small Lounge
The Vale Care Home Maidstone Kent - Garden
Click images to enlarge

Facilities

  • Easy access
  • Visitor parking
  • Ensuite rooms available
  • Home cooked food
  • Nurse call system
  • Accessible gardens
  • Separate lounge and dining rooms
  • Security access
  • Telephone Points (available in some rooms)
  • Television Points (available in most rooms)
  • Bath hoists
  • General hoists
  • Internal lift
  • Chair lift
  • Maintenance team

Types of care

  • Dementia Residential Care
  • Respite Care

About The Vale Care Home

The Vale Care Home occupies a prime location on Willington Street in Maidstone, just across the road from the historic, 450 acre Mote Park. The area has long been favoured for its subdued, high-end residential flavour, its safe, friendly atmosphere and its proximity to the Kent Downs. The manor style home itself is spacious and well-appointed with many amenities, including a secluded garden with patio, where residents often enjoy afternoon tea with their fellows. There is a charming conservatory that is bright and cheerful all year round, and which extends from the back of the home on the peaceful Otterbourne Cul de Sac.

Care

The Vale Care Home in Maidstone is part of the Charing Healthcare family of care homes. We have been providing high-quality, personalized care for seniors in various stages of life’s journey for more than 20 years. Every member of our staff, from the maintenance team right on up to the medical professionals who watch over our residents, is driven by the same desire to provide your loved one with a safe, healthy and uplifting experience. Each staff member undergoes rigorous training in manual handling, first aid, infection control, food hygiene and more. And each is required to partake in regularly scheduled refresher courses to keep their skillset up-to-date. We also maintain close working relationships with local medical professionals including district nurses, doctors  and others. As well as with local ambulance services and emergency medical centres. Of paramount concern to every member of the management team is that each resident is treated with the utmost dignity, respect and patient concern from the moment they step through the door for the first time. It is this commitment to a higher standard of care that separates Charing Healthcare facilities, including The Vale Care Home, from the pack.

Facilities

The home is well maintained and boasts a large dining room and two comfortable lounge areas with floor to ceiling windows and flat screen televisions. Guests often congregate in these areas before and after meals to catch up with friends, read a magazine and enjoy the warm, relaxing environment. The home is equipped with a quiet, dependable lift and, for those who require it, a stair chair to facilitate ease of movement between floors. There is also a hairdressing room where residents can have their hair done salon-style during visits from a professional hairdresser. Each bedroom is comfortably furnished and has its own unique ambiance. Residents are encouraged to bring personal effects with them in order to give the space a “homey” feel and to provide important emotional touchstones. Ensuite rooms are also available.

Food & Drink

We offer all our clients 3 meals a day, which are breakfast, lunch and high tea, which are all prepared to a high standard, as well as snacks and refreshments throughout the day. We offer a variety of dishes to choose from our menu each day for each meal. The Vale Care Home in Maidstone has a seasonal menu, which works on a 4 weekly cycle. All our food is freshly brought in, homemade and nutritionally balanced, which we feel is very important. Meals can be taken in the dining room, Conservatory or in the client's own room depending on where they would like to eat. Our menu's may vary slightly depending on the client's needs/likes. Please feel free to take a look at our Summer Menu.

Testimonials

View More Testimonials
By Paula G (Daughter of Resident) 24/01/2020, The Vale Care Home in Maidstone

This is a great care home. My Dad is in the home, he is enjoying his time there, and is well looked after. There is always something going on from bingo to singers. The meals are lovely, and there is plenty of variety. The staff are wonderful, they work very hard, and the home is kept clean.

By N W (Daughter of Resident) 17/01/2020, The Vale Care Home in Maidstone

The staff at the Vale are available to talk and discuss any issues with my mum. The staff are kind and helpful and also caring towards all residents and family members visiting. My mum is always well cared for and happy. The staff always ensure that her safety is their first priority. There are always the same staff who are smiling, happy and always welcome us when we visit mum. The management ensures that everything runs smoothly, and are always available if we need to chat to make us aware of any changes in our mum's care needs.

By Carina H (Grand Daughter of Resident) 05/06/2018, The Vale Care Home in Maidstone

My nan always seems happy and gets on really well with the staff. I cannot fault The Vale and the staff.

By David B (Son of Resident) 22/05/2018, The Vale Care Home in Maidstone

Very friendly environment. All staff are kind and helpful. Whenever I visit my Mother all the residents appear happy and comfortable. They have lots of activities in the week. My Mother is always relaxed which says a lot for all the staff's efforts! I am very happy with the care and affection all the staff give to my mother.

By Sue P (Daughter of Resident) 06/05/2018, The Vale Care Home in Maidstone

From my husband and my first visit, we found The Vale very friendly and homely. The staff are kind and considerate.

By Maria L (Daughter-in-Law of Resident) 17/01/2018, The Vale Care Home in Maidstone

The staff there are so lovely, welcoming and friendly. We have not seen Mum as happy for years as she was at The Vale. She loved it there. The manager and her deputy are amazing and they get to know them individually and what works for each of them to make them happy. We can’t thank them enough for getting to know her so well and being able to help her so much. We have some amazing photos of Mum joining in with the great activities. The manager and team certainly have created a loving place there.

By Michael G (Grandson of Resident) 10/11/2017, The Vale Care Home in Maidstone

Nice friendly environment, the staff are always happy to help. The residents always look very happy.

By C A (Daughter of Resident) 24/03/2017, The Vale Care Home in Maidstone

The staff are hard working and I admire them for the job they do. I find them friendly and polite. I now have peace of mind that my mother is safe and has the level of care that I could no longer provide. I visit mum 2-3 times a week and have gotten to know the staff, so I have confidence in their abilities - if mum's not well, they call the doctor (antibiotics this month). If her teeth go missing, they contact the dentist.

By Mary S (Friend of Resident) 17/03/2017, The Vale Care Home in Maidstone

The Vale is a home offering good care and friendship to all residents. Staff are continuously monitoring frail and vulnerable residents. Residents look clean and tidy. Activities to promote mobility and mental activity are regularly done. Activities including local churches and schools take place. Medical assistance is quickly obtained if required.

By R C (Daughter-in-Law of Resident) 24/03/2017, The Vale Care Home in Maidstone

The Vale provides a lot of stimulation for the residents both on a personal level or group. The food is imaginative and good, both these things are important to my mother as she enjoys both. She is content at The Vale which makes me happy.

News & Activities

The Vale Care Home Newsletter - June 2020

Our newsletter keeps you informed and updated to what goes on here at The Vale Care Home in Maidstone

View our June 2020 Newsletter

The Vale Care Home Newsletter - February 2020

Our newsletter keeps you informed and updated to what goes on here at The Vale Care Home in Maidstone

View our February 2020 Newsletter

The Vale Care Home Newsletter - January 2020

Our newsletter keeps you informed and updated to what goes on here at The Vale Care Home in Maidstone.

View our January 2020 Newsletter

The Vale Care Home Newsletter - December 2019

Our newsletter keeps you informed and updated to what goes on here at The Vale Care Home in Maidstone.

View our December 2019 Newsletter

The Vale Care Home Newsletter - October 2019

Our newsletter keeps you informed and updated to what goes on here at The Vale Care Home in Maidstone

View our October 2019 Newsletter

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Get in Touch

Send us your details and your enquiry and we will contact you as soon as possible.


Contacts

The Vale Care Home
The Vale Care Home, 191 Willington Street, Maidstone, Kent, ME15 8ED

Tel: 01622 762332

Fax: 01622 761106

Home Manager:
Miss Jade McCarthy